OpenCms in the Telco industry - A Tale from Down Under

Track: Business
Speaker: Thomas Kutschi (BearingPoint)

Abstract

This session will present a case study of a major CMS implementation for AAPT, the 3rd largest Telco in Australia. During the introduction of an overall business system AAPT introduced OpenCms as the core tool for non- or low-structured information.

Through the implemented solution AAPT delivers information to its website, the customer self care area and the application for the call center agents from a single source. AAPT has dramatically cut cost, improved quality and time to market through this solution. The customer also has achieved significant saving potentials through single source publishing and alignment of information as well as improved service quality and additional revenue streams.

Latest News

  • Alkacon OCEE 4.0.1 / 3.5.4 released

    Feb 20, 2014 - OCEE 4.0.1 is required if you want to use OCEE with OpenCms version 9.0.1. A new version 3.5.4 for OpenCms 8.x is also available. OCEE is a commercial extension for OpenCms that offers Support for LDAP, Clustering, Replication and accelerated page load times.

  • OpenCms 9.0.1 ready for download

    Feb 6, 2014 - OpenCms 9.0.1 is released for public download. This version is a maintenance update for OpenCms 9 that fixes a number of issues and adds some functional enhancements. Includes extended PDF documentation.

  • OpenCms 9.0.1 Release Notes

    Feb 6, 2014 - The OpenCms 9.0.1 release notes contain detailed information about the fixes and new features in this maintenance update.

  • Alkacon OCEE 4.0.0 / 3.5.3 released

    Nov 18, 2013 - Alkacon OCEE is a commercial extension for OpenCms that offers Support for LDAP, Clustering, Replication and improved performance. Version 4.0.0 is required for the new OpenCms version 9.0. This release adds support for the site configuration tool in the Cluster Manager. Also available is OCEE version 3.5.3 for OpenCms 8.5 and 8.0.

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