OpenCms in the Telco industry - A Tale from Down Under

Track: Business
Speaker: Thomas Kutschi (BearingPoint)

Abstract

This session will present a case study of a major CMS implementation for AAPT, the 3rd largest Telco in Australia. During the introduction of an overall business system AAPT introduced OpenCms as the core tool for non- or low-structured information.

Through the implemented solution AAPT delivers information to its website, the customer self care area and the application for the call center agents from a single source. AAPT has dramatically cut cost, improved quality and time to market through this solution. The customer also has achieved significant saving potentials through single source publishing and alignment of information as well as improved service quality and additional revenue streams.

Latest News

  • OpenCms 10.5.4 available

    May 17, 2018 - While the Alkacon team is currently working hard on OpenCms version 11, another maintenance release 10.5.4 for OpenCms 10.5 is now ready for download, fixing some security issues. A new version of Alkacon OCEE for 10.5.4 is also available.

  • OpenCms 10.5.4 Release Notes

    May 17, 2018 - The OpenCms 10.5.4 release notes contain detailed information about the new features and fixes in this version.

  • OpenCms 10.5.3 available

    Oct 18, 2017 - OpenCms 10.5.3 is a maintenance release for OpenCms 10.5. This version fixes an issue introduced with the Chrome 61 update that caused problems in the positioning of UI elements. A number of other issues have also been fixed. A new version of Alkacon OCEE is also available.

  • OpenCms 10.5.3 Release Notes

    Oct 18, 2017 - The OpenCms 10.5.3 release notes contain detailed information about the new features and fixes in this version.

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