OpenCms in the Telco industry - A Tale from Down Under

Track: Business
Speaker: Thomas Kutschi (BearingPoint)

Abstract

This session will present a case study of a major CMS implementation for AAPT, the 3rd largest Telco in Australia. During the introduction of an overall business system AAPT introduced OpenCms as the core tool for non- or low-structured information.

Through the implemented solution AAPT delivers information to its website, the customer self care area and the application for the call center agents from a single source. AAPT has dramatically cut cost, improved quality and time to market through this solution. The customer also has achieved significant saving potentials through single source publishing and alignment of information as well as improved service quality and additional revenue streams.

Latest News

  • OpenCms 9.5.3 ready for download

    Jan 13, 2016 - OpenCms 9.5.3 is a maintenance update for 9.5 installations. It fixes several issues that persisted in previous releases. This version focuses on security and stability, also adding a limited number of new features.

  • OpenCms 9.5.3 Release Notes

    Jan 13, 2016 - The OpenCms 9.5.3 release notes contain detailed information about the updates, fixes and security improvements in this maintenance update.

  • OpenCms 10 Alpha 2 available

    Dec 9, 2015 - Development on OpenCms 10 makes good progress. Download OpenCms 10 Alpha 2 to get an advance look of the the next OpenCms generations great new user interface.

  • OpenCms 10 Alpha 2 Release Notes

    Dec 9, 2015 - The OpenCms 10 Alpha 2 release notes contain detailed information about the new features and fixes in this alpha version.

Try the OpenCms Live Demo