OpenCms in the Telco industry - A Tale from Down Under

Track: Business
Speaker: Thomas Kutschi (BearingPoint)

Abstract

This session will present a case study of a major CMS implementation for AAPT, the 3rd largest Telco in Australia. During the introduction of an overall business system AAPT introduced OpenCms as the core tool for non- or low-structured information.

Through the implemented solution AAPT delivers information to its website, the customer self care area and the application for the call center agents from a single source. AAPT has dramatically cut cost, improved quality and time to market through this solution. The customer also has achieved significant saving potentials through single source publishing and alignment of information as well as improved service quality and additional revenue streams.

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OpenCms Days 2015

  • OpenCms Days 2015 Conference and Expo

    OpenCms Days 2015 will take place Monday, September 28 to Tuesday, September 29 in Cologne, Germany.

    Highlight of the international user conference and expo will be the introduction of OpenCms 10. OpenCms Days will be the perfect opportunity to exchange experiences around OpenCms with high profile participants and speakers from all over the world.

    Visit this 2 day conference and expo to meet and mingle with leading OpenCms experts and other OpenCms users.

    OpenCms Days 2015 is targeted towards an international audience. The language spoken at the event and used for all presentations is English.

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