OpenCms in the Telco industry - A Tale from Down Under

Track: Business
Speaker: Thomas Kutschi (BearingPoint)

Abstract

This session will present a case study of a major CMS implementation for AAPT, the 3rd largest Telco in Australia. During the introduction of an overall business system AAPT introduced OpenCms as the core tool for non- or low-structured information.

Through the implemented solution AAPT delivers information to its website, the customer self care area and the application for the call center agents from a single source. AAPT has dramatically cut cost, improved quality and time to market through this solution. The customer also has achieved significant saving potentials through single source publishing and alignment of information as well as improved service quality and additional revenue streams.

Latest News

  • OpenCms 10.5.2 available

    Jul 12, 2017 - OpenCms 10.5.2 is a maintenance release for OpenCms 10.5. This version fixes a number of issues that have been detected in OpenCms 10.5, and includes several performance and some security enhancements. It also ships with the versatile, Bootstrap based Apollo Template. An updated version of Alkacon OCEE is available as well.

  • OpenCms 10.5.2 Release Notes

    Jul 12, 2017 - The OpenCms 10.5.2 release notes contain detailed information about the new features and fixes in this version.

  • OpenCms 10.5.1 available

    Feb 15, 2017 - OpenCms 10.5.1 is a maintenance update that fixes several issues that persisted in the 10.5.0 release. This version focuses on security and stability, also adding some new features and enhancements. It also ships an optimized version of the Apollo Template. Based on Bootstrap, the Apollo Template is fully customizable without coding.

  • OpenCms 10.5.1 Release Notes

    Feb 15, 2017 - The OpenCms 10.5.1 release notes contain detailed information about the new features and fixes in this version.

Try the OpenCms Live Demo